Noza_Thingo

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• Return Window:
  • You have 10 days from the end of your hire period to initiate a return.
• Condition of Items:
  • Please return the clothing items in the same condition as received, with no significant wear or damage.
• Return Process:
  • Contact our Customer Support team at +27738250053 to notify us of your return.
  • Our team will guide you through the return process and provide any necessary instructions.
• Inspection:
  • Once we receive the returned items, our team will inspect them to ensure they are in the expected condition.
• Refund Process:
  • Upon successful inspection, we will process a refund to your original payment method.
• Late Returns:
  • Returns received after the specified return window may be subject to additional charges.
• Extended Hire:
  • If you wish to extend the hire period, please contact us in advance. Additional charges may apply.
• Damaged or Lost Items:
  • Customers are responsible for any damage or loss of items during the hire period. Charges may apply for significant damage or loss and these charges will be charged on the hire deposit and if the deposit is less then an additional fee will be instituted
• Customer Support:
  • Our dedicated support team is available 24 hours to assist you. Reach out to +27738250053

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